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Terms & Conditions

Terms & Conditions

INTELLECTUAL PROPERTY

Archways & Ceilings. All rights reserved. The text, images, graphics, sound files, animation files, video files, and their arrangement on this site are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or re-posted without express written consent. Nothing on this site, nor any material contained therein, shall in any way grant or be taken to grant any entity a license to Archways & Ceilings’ intellectual property. Unauthorized use of this website may give to a claim for damages and/or be a criminal offense.

MEASUREMENT RESPONSIBILITIES

All measurements provided for quotes and orders are your responsibility. Archways & Ceilings is not responsible for any errors in dimensions provided to us or entered by you online. Please take care to confirm your quote and order.

Orders in Design | 3D CAD Drawings

If you bought an archway, ceiling, or wall design kit and you "Requested a 3D CAD Drawing", the design fee associated with that kit is non-refundable upon us emailing you the drawings or the link to your drawings. At this point, you have the ability to request changes. However, if you decide to cancel your order, we're happy to refund your order minus any and all design fees associated with your kits.

CHANGE ORDERS

In the event you need to make a change to your order, please call 1-877-303-2263 ext 1 to speak with a sales team member. If the requested change happens prior to manufacturing, the change will be made along with any applicable refund or additional charges resulting in such change. A revised order confirmation and projected ship date will be emailed to you. If you request a change after manufacturing has begun, you’ll have the option to request that we stop manufacturing and account for any costs up to that point. You’ll be responsible for these costs along with any applicable refund or additional charges resulting in such change. A revised order confirmation and projected ship date will be emailed to you.

CANCELING ORDERS

In the event you need to cancel your order, please call 1-877-303-2263 ext 1 to speak with a sales team member. If you cancel your order prior to manufacturing, your order will be refunded less any credit card fees. However, if cancel your order after we've begun manufacturing, we will stop manufacturing and account for any costs up to that point. You’ll be responsible for these costs and will be refunded the difference.

MISSING ITEMS

All orders should be inspected within 30 days of delivery. If any items are found missing after this period, each case will be reviewed on an individual basis. In instances where the package weight corresponds with the order details and delivery confirmation is verified, customers will need to reorder the missing components at their own expense.

LOCAL BUILDING CODES

Archways & Ceilings is not responsible for compliance with your local building codes. Our product is non-load bearing and has been used in hundreds of building jurisdictions across the U.S without any compliance issues. However, we are unwilling to guarantee that your local building code may not have something unique which may or may not require some type of engineering certification. Any such certification must be paid for by you, the customer. We will be most happy to work with you to provide any such certification required, but you must pay the cost of any engineering time and/or reports required.

OTHER WEBSITES

For your convenience, this site may include links to sites on the Internet that are owned, published, and maintained by third parties. Archways & Ceilings is not responsible for the accuracy or reliability of any such third party web sites.

TEXT MARKETING NOTIFICATIONS

By subscribing to Archways & Ceilings text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

EXCLUSION OF IMPLIED WARRANTIES

Although care has been taken to ensure the accuracy of the information on and the continued availability of this site, Archways & Ceilings assumes no responsibility therefore. THE MATERIALS MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. ARCHWAYS & CEILINGS DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SITE. ALL CONTENT IS PROVIDED “AS IS” AND “AS AVAILABLE.” ARCHWAYS & CEILINGS EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AS TO THE OPERATION OF THIS SITE OR THE CONTENT. ARCHWAYS & CEILINGS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS AS TO THE SECURITY OF THIS WEBSITE. ANY INFORMATION SENT MAY BE INTERCEPTED. ARCHWAYS & CEILINGS DOES NOT WARRANT THAT THE WEBSITE OR THE SERVERS WHICH MAKE THIS SITE AVAILABLE OR ELECTRONIC COMMUNICATIONS SENT BY ARCHWAYS & CEILINGS ARE FREE FROM VIRUSES OR ANY OTHER HARMFUL ELEMENTS. ALL SUCH REPRESENTATIONS, WARRANTIES, AND CONDITIONS ARE EXCLUDED EXCEPT TO THE EXTENT THAT LAW PROHIBITS THEIR EXCLUSION. THIS EXCLUSION OF IMPLIED WARRANTIES ALSO APPLIES IN REGARDS TO ANY THIRD PARTY SITE.

LIMITATION OF LIABILITY

IN NO EVENT SHALL ARCHWAYS & CEILINGS BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, CONTRACT, REVENUE, DATA, INFORMATION, OR BUSINESS INTERRUPTION) RESULTING FROM, ARISING OUT OF, OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE THIS SITE, EVEN IF ARCHWAYS & CEILINGS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL ARCHWAYS & CEILINGS BE LIABLE FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS OR UNTIMELINESS OR IN-AUTHENTICITY OF ANY INFORMATION CONTAINED IN THIS SITE. THIS LIMITATION OF LIABILITY ALSO APPLIES IN REGARDS TO ANY THIRD PARTY SITE. ANY DISPUTE ARISING FROM THIS SITE IS SUBJECT TO THE LAWS OF TARRANT COUNTY, TEXAS IN THE UNITED STATES.